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FAQ

How to pay

You can pay for consultations and other ADASTRA services on the App Store. Payment takes only a few seconds.

Technical problems

If there are any technical problems with the App, you can describe your problem directly in your App account ("Technical support" section) or send an email to support@solar-a.com

Things you can't ask

ADASTRA consultants are always ready to help you in all main spheres of your life. However, there are some topics that, unfortunately, cannot be discussed for ethical reasons. Such as: questions about diseases and health, questions related to pregnancy (except for the questions related to the best periods for conceiving a child or choosing the perfect period for a baby), or questions about death. ADASTRA consultants do not make sport and lottery predictions, any more than black magic or evil spells.

How to pay

You can pay for consultations and other ADASTRA services on the App Store. The payment takes only a few seconds, and you pay using the same method as when purchasing other apps. To confirm your purchase, you need to enter a password or use TouchID. Then you'll get an invoice.

Confidentiality

Your personal information, questions you've made and answers or any other information in your App account will always be confidential. Please, read our Privacy Policy for any information.

I can't see notification when the consultant sent me an answer.

If you want to get notifications as soon as the consultant answers your question, or get notifications after your personal daily horoscope was made, or be the first to learn about new ADASTRA services, you need to turn on push notifications on your smartphone. If you want to get notifications as soon as the consultant answers your question, or get notifications after your personal daily horoscope was made, or be the first to learn about new ADASTRA services, you need to turn on push notifications on your smartphone. To do this, do as follows: Go to "Account Settings" and make sure notification of private messages is enabled. For iPhone: go to settings, find ADASTRA ☞ click "Allow notifications". For Android: open the app > ☞ go to your profile > ☞ click "Notification of private messages".

How can I define the consultant's work?

Excellent service and absolute confidentiality are the priorities of ADASTRA, so we carefully study every feedback. You can leave a message and rate the consultant's work immediately after getting your answer. Thank you for sharing your offers and recommendations with us!

How long does it take to provide a full answer to my question?

We seek to prepare a detailed answer within 1 hour, but it may take a little longer in some cases.

What is ADASTRA?

ADASTRA is an App that helps you find any answer you need. You can turn to your spiritual mentor for any help and ask him what is bothering you right now. Spiritual adviser will give you a detailed answer. Be sure, your questions and answers are always 100% anonymous. Your name, email and date of birth are confidential information, which won't get into the hands of the wrong people. Our priority is to help you make the right decisions every day in all spheres of life.

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